I wanted to update you on where we are with the rollout of Amex and Starling. These 2 providers are very important to us and getting them setup is a key priority here at Snoop HQ.
The Snoop platform is designed to work with any bank. For the 25+ providers we already work with, as you’ll know, we use Open Banking and connect through standard interfaces that nearly all banks subscribe to.
However, Amex and Starling are two banks that don’t subscribe to Open Banking standards meaning some bespoke development is needed to connect with them.
For Amex, we’ve had a number of concerns about the online journey that Amex customers will use to connect to Snoop, as it’s been unstable when we’ve been testing it. You’ll understand we don’t want to put anything live we don’t have 100 per cent confidence in. We have seen others do this, but it’s not how we like to operate.
Amex have acknowledged there are problems with what’s been provided so far and have committed to release a 2nd version of this interface, although they’ve not yet committed to a date that they will do this! Our ambition remains to have Amex connectivity available in May and we will provide a further update in 2 weeks.
Starling is proving to be much simpler to integrate and they don’t have the issues described above. However, some of the bespoke components we need are tied into the Amex delivery so the two projects are connected. Again, our ambition is for a May delivery and we’ll update in 2 weeks.
I hope this update is helpful. As ever, do let me know any thoughts.
I can promise that the connection of new banks – not just Amex and Starling - remains a very significant focus for us. Indeed, we hope to switch on new accounts that subscribe to the Open Banking standards such as NewDay credit cards (Amazon, Marbles and many others) as well as the broader HSBC range very soon.