I’ve had the following notification today saying Snoop can’t connect to one of my banks.
But when I go into Snoop,
A) it’s not clear how to see which account is causing the problem as the Last Updated timestamp at the top of thr main screen is up to date.
B) I eventually figured out I could see the last updated for each individual account by going into it and then flicked through them all to see that one of them hasn’t updated since yesterday (but no indication of error on the page - a flag or something would be useful)
C) it’s not clear how to resolve the problem when I have worked out which account it is
D) I then discovered I could ‘Reconnect’ by clicking on the ellipse in the corner which went through fine and has now updated the account. But it would have been nice to know what went wrong? It was one of my Nationwide accounts so it’s not clear why that one in particular didn’t update because my other Nationwide accounts updated fine (so it’s clearly not the connection to Nationwide)
Any ideas? Thanks!