I’ve connected Starling bank to your app, and it has pulled through my main account balance and transactions. However, it has not pulled through my spaces that are available in Starling Bank.
The Starling Bank spaces are virtual areas where you can place your money and pay your bills etc.
For example, I’ve got a car space for car savings, and a bills space for any household bills.
These spaces aren’t pulling through to snoop, so most of my transactions and total balance aren’t appearing.
I’ve spoken to starling and they have advised these spaces are available through open banking, and that it’s most likely the snoop side that isn’t configured to retrieve them.
Would you be able to look into this and let me know if anything can be solved?
Starling do make their Spaces available via their technical interfaces, but I’m afraid we are not able to support them in the Snoop App at the moment.
Starling Spaces (and the equivalent feature that Monzo offer called Pots) are bespoke integrations - they are not part of the standard Open Banking interfaces that all other banks use. We really hope to support these in future, but we can’t right now.
+1 for integration of Starling Spaces. I know you’ve said it’s not functionality you support right now but is it on the roadmap? Starling continue to roll out functionality from these Spaces (DDs, etc) and today have announced virtual cards for each Space so you can spend from them directly. So they’ve become more and more integral to money management. Does Snoop have plans in mind for these…?
Hi @charlwillis we’d love to do this (and Monzo Pots). It’s been on our wish list for sometime.
Sadly this is not one we can do on our own as we rely on a partner who provide some of our open banking technical services and it’s not something they can support just yet. We’ve been asking for this regularly and we will continue to have this high on our list for them. I’m afraid I can’t put a date against this as it’s not something in our direct control, but we understand how useful it would be.
