New Beta Release (v.1.2.0) + Outage on Tuesday 3rd March

What's new
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Hi - I’m very pleased to announce our next app release for both IOS and Android. This will be rolled out on Tuesday 3rd March.

It contains some very exciting new features, which I know many of you have been patiently waiting for :muscle:

New Features

  • Biometric Login - you can log into Snoop using the security capabilities on your device (such as face or finger recognition)
  • Rename Accounts - you can now create custom names for all of your linked accounts
  • Remove Accounts - you can now remove any account you have previously linked to Snoop
  • New banks: Clydesdale Bank and Yorkshire Bank
  • If we don’t have snoops for a particular merchant, we now give an opportunity for customers to submit their own

Bugs :beetle: and Cosmetic Changes

  • New category icons - we’ve had a spring clean and introduced some nicer looking category icons…we hope you like them
  • The category detail screen will now include pending transactions
  • We’ve improved how re-categorisation works on Android devices
  • We’ve fixed some problems with Android ‘Dark Mode’
  • We’ve fixed a problem where Snoops that have been liked but removed from the feed, come back after a while

So as you can see, we’ve been busy since our last release two weeks ago!

We will need to have a small outage on Tuesday morning from 09:30 to deliver these changes. I’d expect this to take no more than 2 hours, and hopefully a lot quicker. You will see a message in the app to say Snoop is not available during this time.

Let us know what you think about the new features?

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Looking forward to trying the new version!

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thanks @Marksummers - really hope you like it. :blush:

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Cool, The duplicate transactions bug, will be fixed as well?

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Hi @brunosmm yes it will - it’s not called out above as it only impacts a very small number of customers who we manually removed an account for before. One was you :blush:

By mid-afternoon I will be sending you an email to check that is all is well :+1:

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Hi everyone - this release is now complete.

  • IOS users the app should be available immediately in TestFlight.
  • Android users - the app will appear in the next few hours (once Google has processed this through their App Store)

We hope you like it !

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I keep getting the upgrade now message but when I click it I get a “requested URL is not available” error message

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Hi @Guygreenwood - is it possible you are logged into Chrome on your device with a different google account to the one you use in Google Play (that you used originally to get access to the Snoop app?).

Do you have more than one account?

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I was getting the same message but updated ok from play store

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Not that I’m aware of.

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Ok thanks - for now we’ve removed that link and asked people to manually upgrade through Google Play. Sorry about that.

The link to the play store page is here:

https://play.google.com/store/apps/details?id=app.snoop

If the link isn’t working for you, you can go directly into the Google Play app to download the upload.

There’s a guide from Google here https://support.google.com/googleplay/answer/113412?hl=en-GB
or the specific steps are:

To update apps individually or in bulk using the Google Play Store app on your mobile device:

  • Open the Google Play Store app .
  • Tap Menu (three horizontal lines in the search bar) then ‘My apps & games’.

Let me know if that doesn’t work?
Paul

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As at present moment still not found on the Google play store

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Hi Toby,

just to confirm that you aren’t able to update the app after following the steps posted above (going into my apps & games in the play store)?

Let me know if this is the case and we’ll figure out why and get you up and running ASAP.

Ross

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All looks good from iOS side, the removing of the snoops not re-appear anymore which is great!

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Correct I have gone through it and no Snoop appears

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Good to be sorted

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Hi, I have backed up my Iphone to iTunes, when I restored it back from there, my snoop app does not allow me to log in. It ask me for 5 digit pin after inputting it says is wrong.

How can I get round it please. Many thanks

Please note I download It from the test flight beta stage

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Hey Jose,

Sorry to hear that you’re having trouble getting back into Snoop. In this BETA we’ll have to restore your access manually. Could you please email hello@snoop.app so that we can do this securely?

Many thanks,

Ross

1 Like