Update on providers, superficially John Lewis

Happy New Year 2022

Is there any update on new providers, specifically in my case, John Lewis ?

Cheers
SteveC

We are actually launching a small number of new providers later this week @steveculshaw so we will post about those when they are available. These will be smaller brands or new brands for NewDay credit cards.

I’m afraid John Lewis will not be one of them - but that’s not because we don’t want to! Sadly John Lewis credit cards do not make any Open Banking interfaces available for us to connect with.

The ‘big 3’ providers that we get frequently asked about but take this stance are Metro Bank, Co-Op and John Lewis Credit Card. We hope all three eventually offer these APIs to apps like Snoop and provide their customers with the same service as their competitors.

We also suggest you let them know this would be an important feature for you - as they would hopefully listen more from their customers telling them :wink:

Paul

Thanks for the update Paul

Cheers,
SteveC.

I checked with JLF on Open Banking API …

Their response :frowning:

We had different options available to comply with Open Banking, and we have opted for MCI, we appreciate this is not ideal for all, but we have delivered a solution we believe to be appropriate for the majority of our customers. There is currently no intention to change this to Open Banking API.

What’s “MCI” ?
… and if it’s any sort of API, could you write an interop to Open Banking?

Hi @steveculshaw - it stands for ‘Modified Customer Interface’ and it basically is what most people think of as a type of ‘Screen Scraping’ where a third party can connect to your account using your log-on credentials.

Before Open Banking, a ‘screen scraping’ method was what many websites used to use to aggregate accounts - and it used to be an unregulated activity that had very little customer protection around. Some banks used to try and stop customers from using this at all. As part of new open banking regulations a few years ago, this enhanced screen scraping (sometimes referred to as ‘Screen Scraping Plus’) became a regulated activity, so only authorised companies should be using this type of technology.

This method is now compliant with regulations - but it doesn’t allow apps like Snoop to access the accounts in the same way behind the scenes to refresh your account. Instead we ‘log in, on your behalf’ using a modified version of the bank’s online banking portal.

We are not fans of this method for many reasons and we don’t intend to support this right now. There are a very small number of banks and card companies using this method and you will find most Open Banking powered apps are not connecting with these - at least in the UK. So I’m not sure how they reach the conclusion this method is ‘appropriate for the majority of our customers’ as there are not many services that are using this that I’m aware of.

Paul

@paul_k Thanks for the response

Yikes, I’ve had to do screen scraping when I was coding integrations …

  • never a good way, always brittle :frowning:
  • give me a REST API every time, and I’d even take SOAP over screen scraping :wink:

Cheers,
SteveC.

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@paul_k Just read in Which that John Lewis are changing from HSBC to New Day

Any idea if this will have Open Banking rather than MCI ?

Cheers,
SteveC.

Hi @steveculshaw - we don’t have any firm information yet because they only announced the new partnership last week.

However, we do currently have access to all other NewDay cards so our expectations are high that we will also eventually get John Lewis cards now as well. We will update as soon as hear anything.

Paul

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I’ll keep my fingers crossed :crossed_fingers:

I also came looking to see if snoop is likely to support the new John Lewis (rather than Partnership) card.

Now I’ve received and activated my new card via the new app, I’ve searched their help pages to see, but there’s no mention of open banking :confused:

It seems the NewDay API may make implementing open banking easier for them, so I’m still hopeful it will happen :crossed_fingers:

I did contact them to ask what options they have for exporting transactions and apparently I can only do so by exporting the monthly statement once that’s available. I’m hoping they’ll accept my request to add the option of exporting current transactions too!

Hi @sim099 - good news. It should be available soon for the new John Lewis credit cards offered through NewDay.

NewDay have made this new card type available through their existing Open Banking interfaces and we have some development work happening now to make it available in our app.

I’m hoping this will be in the next few weeks and I’ll update with a firmer timescale when we are confident it is working like other NewDay cards.

Paul

Good news @sim099 … John Lewis Credit Card (via NewDay) is now available in Snoop!

Paul

Excellent, thanks for the update.

Seemed only fair that @steveculshaw should be notified too though :slight_smile:

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Good point @sim099 … apologies @steveculshaw :blush:

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Now all I want to Chase to add Open API :slight_smile:

We’d certainly love that too @steveculshaw. We have been in discussions with them and it is something they will be working on. However, I’m afraid that’s not imminent (certainly not before the end of the year).

We will be wanting to connect with them as soon as they support it.

Paul

Thanks for the update @paul_k

Is there a list of the currently supported banks?
If/when I change bank, one aspect to check in future is whether they are suporting Open API

Cheers, SteveC

@steveculshaw

We publish a page on our website that contains the full list of all supported brands:

Paul

@paul_k DOH :blush:

Missed that page :confounded:

One point … the page doesn’t have an “text” you can search on, e.g. I can see the Chase bank logo in the section that don’t offer Open Banking, but I can’t search on page for “Chase”
So I have to visually look through and hope to spot the bank I’m looking for :thinking:

Thanks for the feedback @steveculshaw - I’ll certainly pass that on to the team who look after our website.