Hi I’m new to the app, and I’m having issues connecting with my Natwest account.
It redirects to the Natwest app from the Snoop app and authorises and allows me to choose the account to sync. I then see a brief message saying that the connection was successful, but the goes to a empty screen with a spinning wheel. This eventually times out and directs me back to the Snoop app.
Hi @kmedri
Sorry to hear this, could you send us an email to hello@snoop.app and we can investigate this for you?
All the best,
Sarah
1 Like
Hi Sarah, thank you for your reply, I just tried again and it connected!
Hi @kmedri
That’s great news, thank you for letting me know!
If you have any other queries please do feel free to either reach out on here or pop us an email.
Have a great day!
Many thanks,
Sarah