Snoop not connecting with Santander

I’ve seen a few posts with the same issue. I am taken through the auth process and Santander says it is done and sending me back to Snoop but I never get any further. I’ve tried many times.

Hi @JoanneHB I’m really sorry this is happening when trying to connect Santander to Snoop.

We have raised this issue with Santander directly too - as you mentioned, we’ve had a few users impacted by this.

So we can share the volume of impact with Santander, could you please pop an email to so our Open Banking specialist can take a look at this for you?

Many thanks,

Thank you Charley, I have sent details over to Owen. He is taking a look.