Hi,
At the end of May, Barclaycard replaced existing credit cards with a new offering. I had 2 transactions that were showing as Pending in Snoop when the switch happened. It seems that - although these transactions have been successfully picked up by Snoop under the new card, the “old” transactions are still showing as Pending in my app. Is there a way to delete these, as they’ve been sitting there for over a month now and I guess they’ll never go away unless some action is taken!
Cheers - Alan.
Hi @alanH please can you contact us from the app or message directly at hello@snoop.app so we can discuss this with you.
We will be able to resolve this for you
Paul
Thanks - have now done so.