Pending transactions - any change planned?

[Alastair]

I’m a relatively newbie but have been really impressed with Snoop’s features with one notable exception - handling of Pending transactions.

I bank with NatWest and they routinely now don’t process transactions for 4 or more days. The nett result is that the running balance in Bills can be way off compared to what’s actually available to spend, particularly approaching pay day, and budgeting targets look as if they will be met and then suddenly get missed. To make matters worse I can’t fathom why Pending transactions are processed this way, although I imagine it must have been explained sometime in the past.

To be honest, these two issues are pretty much making Snoop unusable for me, which would be a shame.

So I would like to see changes along the following lines:-

1. The ability to categorise Pending transactions as soon as they are available in Snoop and for that categorisation to override the banks version at the point the transaction comes out of Pending
2. The running balance in Bills should include Pending transactions, so that the forecasting of future expenditure remains accurate.

It looks as if the Pending issue has been around for a few years so if there are no plans to improve it then it would be good to know that so I can decide whether to continue using Snoop or look for an alternative.

Thanks for your help.

Al

[Tommyp]

Sadly very clear that this is not something that Snoop are going to deliver.

Categorise pending transactions - feature request

Hi @Tommyp we have to rely on transaction ID numbers to store data against. Those IDs change on pending transactions and in some cases those IDs don’t exist at all when pending. We can’t rely on ‘Vendor’ because for some banks the payment description changes between when it’s pending to when it becomes booked. Sometimes materially so, depending on the bank. We can’t even rely on amount, because again it can change for some banks. With the specific bank you use, you might not see these chan…

Shame as being able to categorise pending transactions (even if you have to recategorise once they become confirmed) and the ability to split transactions would make Snoop practically perfect.

[Sarah_J]

Hi @Alastair and @Tommyp

Thank you for your suggestion on changes to the pending transactions for categories and bills.

This is not something that is planned in at the moment, but I have provided your suggestions to the development team as we appreciate hearing from our users on the app and its features.

Please look out for our in-app and email communication as we will notify customers when we implement any updates and new features.

Many thanks,

Sarah