Identifying single payment in a credit card bill


I’ve just been looking at the analysis of my home insurance payments. Each year I tend to pay the premium in one go using my credit card.

I pointed Snoop to the item in my Barclaycard that corresponded to my insurance premium payment, but I have just realised that the app has taken my entire monthly balance on the card as the premium amount, rather than the single item on the bill. Looking back I realised that it made the same assumption on last year’s premium too. Consequently it thinks my premium was about £500 instead of the real amount!

Is there any way to fix this please?

Hi there @Finex - that sounds very strange, sorry!

Please can you drop us a line at so we can take a look into this for you?

Many thanks - Cara