Changing a Transaction Category: Problem Found

Hi everyone, we’ve found a problem with how Snoop is processing category changes. This only impacts any changes you make to the most recent transactions in your accounts.

Basically, when we refresh transaction data with your account provider, Snoop will sometimes change the category back to the original one for this transaction. This also then impacts any new spend with that same company (they will also appear with the original category not your chosen one).

We are sorry about this but we know why this is happening and we are on the case to get it resolved as quickly as possible. It doesn’t impact anything else about the transaction.