Amex not syncing

Hi, I’ve added my Amex card to snoop. This is a secondary card as my wife is the main account holder. The balance is showing as 0. I can see transactions but not the balance. Is there anyway to get the full Amex integration.

Hi @ddsull,

I am sorry to hear about this, could you send us an email to and we can look into the account for you.

All the best,

Will do. Thanks

Please look into my account as per below.

Hi Diarmuid,

If you send the email to I can look out for your email and then assist you further. You are more than welcome to put the email for the attention of Sarah and I can then pick this up.

All the best,