The forum feels like a desktop app squashed into a mobile app and isn’t at all user friendly. Is there a way to make it easier to use? I don’t see anywhere to log in via the desktop.
Really sorry to hear that @morsborn
We’re using a standard tool in the world of forums - same as Monzo, Fintech Chat, Emma for example - so there’s not much we can do to change how it appears or renders. But you should be able to log in on a desktop in the far right hand corner?
We’re continuously looking at how best to present information to our customers and how best to hear their views - so we hugely appreciate your feedback. It will be listened to (and we’ll take a look at profile photo upload as well).