I have a collection of small savings accounts I use for groceries, car related bills, etc. I transfer money each month into these accounts and transfer back to my main account as and when I buy groceries or put fuel in my car etc These accounts don’t support open banking so the offline accounts are manually maintained. What would help is to be about to add the account number to an offline account so snoop can automatically detect a transaction from my current account and adjust the offline account accordingly.
Hi @Steve.bryan, that’s a great suggestion for our offline account feature!
I’ve shared this with the wider Snoop team for consideration.
Many thanks,
Charley
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Love this idea. I have a number of accounts that only transfer to or from my main account. No other way of getting money in or out. It should be simple maths
Yes that sounds a good idea. I am ofter moving my money in and out of Kroo, as it gives a better interest than my main current account, so every few days I have the hassle of updating the offline balance.
Hi @Andrew and @Mike1 - thanks for sharing your vote of confidence to see this implemented on the Snoop app.
Understanding the level of demand, helps our team in prioritising improvements and new features.
Many thanks!
-Charley
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Can I also add my support for these ideas as well please!!
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I would also like this - I suggested something similar in another thread, but it is an important observation that there are lots of accounts where the only way to get money in/out is via an account that will have OB support. If we could have a mechanism to, say, select a transaction and say “this is a transfer to/from a linked account”, which takes you into a dialogue box where you can choose which is the linked account, and then select-or-not any of the identifying features of the transaction (which OB account it is to/from, a reference, I don’t know what else) and say "anything matching the relevant things is also a transfer to/from the linked account.
It doesn’t handle interest added/charged, so the balance in the linked account will not always be accurate, but it should in general be roughly right, and it is important not to let perfect be the enemy of good.
Does this form part of a more general feature? Does Snoop currently connect-the-dots? I.e. if you transfer money between two OB accounts, does it work out that you did (not sure what the vaalue would be, but build it and they will come …)
Hi @ricochet - if two accounts are connected to Snoop via Open Banking and you move money between them, we will spot any transfers that happen between these automatically and add to the ‘transfers’ category.
If you are describing something between a connected account and an offline account (one which is not enabled via Open Banking)… we don’t do anything with this.
Paul
Sorry, wasn’t clear - I know you don’t do it now, but it feels like it shouldn’t be that hard to do - you can present the changes in the offline account as "we think, based on what you told us, that this transaction was to/from this account - please confirm or deny, so you don’t even have any kind of obligation to make it better than the info provided by the customer.
Bumping this as something the I would really like to be able to use! Just upgraded to plus to put all my saving pots in and disappointed to see there isn’t an easy way to categorise transfers into them.
Hi @girlfriday, thank you for letting us know you’d also like to see the app be more intuitive with transfers between an online and offline accounts.
If you notice an internal transfer isn’t categorised as such, you can change this by sliding left on the transaction and making a change but if you click into the payment followed by clicking the category, you can then make a change to internal transfer and choose the option of ‘All transactions’.
The ‘All transactions’ option will let you know how many transactions the app has found and recognised as the same so you can change them all at once.
I hope this helps!
All the best,
Charley