Danish Krone on my revolut isn't converting correctly

Help
1

The transactions of my danish krone on my revolut account is appearing as pounds on snoop but the number stays the same.
For instance if I spent 25 krone it appears as £25 in snoop instead of £2.88

Is this a bug or can I solve it on my side?

2

Hi @needanswers - I’m afraid we don’t display currencies other than GBP within the app. I completely understand the benefit of being able to see a transaction in it’s relative currency, we just haven’t got around to implementing this yet.

You can find out more on why we’ve taken the decision not to venture into this just yet; Wise (formerly TransferWise) - #6 by paul_k

However, I will go ahead and share your message with the team - this will help Snoop to understand the level of demand from our users for this.

All the best,
Charley

3

Just wanted to say I’d also like to be able to see foreign currencies converted - but it would also be useful to be able to put in the actual exchange rate I got when I spent the money rather than a universal rate for the currency set by the app (does that make sense?)

4

Hi @SueM understood - but at the moment we don’t have any plans to introduce foreign currency conversion.

It’s certainly something we might get to in future, but it’s not in our immediate plans.

Paul

5

Hello @paul_k,

I fully appreciate that accurate conversion of non-sterling txns in Snoop is extremely complex and so I can understand why this feature is some way off, yet. In the meantime, please can you implement an account-level switch to exclude all the account txns from Spending and Budget analysis?

I have several non-sterling accounts (with Revolut) and find it useful to see the txns in Snoop. However, these txns are distorting Snoop’s Spending Analysis with small purchases in some currencies appearing as major expenditure and breaking my Budget.

6

Hi @Martin you can do this already if you have our Snoop Plus product.

Tap on the Spending tab
Tap on the Personalise button
Turn off the filter for non GBP accounts

Paul

7

Thanks @paul_k,

I’m using those switches already and whilst txns are being excluded from the Budget analysis they still appear in “Check where your money went last week”. Is this a bug or by design?

M :smile:

8

Hi @Martin - ‘check where your money went’ is one of our alerts that we create each week. This is a static summary we produce rather than a real-time feature that is influenced by filters and what you change in app around categories.

So it’s true, at the moment that spending analysis filter would not stop a transaction appearing on that alert.

Paul